Legal

Privacy Policy

Last updated: May 2026

NEXORA is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information in accordance with the UK GDPR and Data Protection Act 2018.

1. Who We Are

NEXORA is a strategic consultancy based in London, United Kingdom. We provide institutional support, application management and complex administrative solutions.

Contact: s.vasilev@nexora-consult.co.uk

2. Information We Collect

Information you provide to us:

Name and contact details (email, phone number)
Details of your case or enquiry submitted via our contact form
Communications between you and NEXORA

Information collected automatically:

IP address and browser type
Pages visited and time spent on our website
Cookies (see our Cookie Policy below)

3. How We Use Your Information

We use your personal information to:

Respond to your enquiries and provide our services
Manage your case and communicate updates
Comply with legal and regulatory obligations
Improve our website and services

4. Legal Basis for Processing

Contract: Processing necessary to provide our services to you
Legitimate interests: To manage and improve our business
Legal obligation: To comply with applicable laws
Consent: Where you have given explicit consent

5. Confidentiality & Discretion

All client information is treated with the strictest confidentiality. We do not share, sell or disclose your personal information to third parties without your explicit consent, except where required by law.

6. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Client case files are retained for a maximum of 6 years following the conclusion of our engagement.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise any of these rights, contact us at s.vasilev@nexora-consult.co.uk

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure.

9. Cookies

Our website uses essential cookies only to ensure proper functionality. We do not use tracking or advertising cookies. You can control cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

11. Complaints

If you have concerns about how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.